We encourage you to reach out to us for any questions, or concerns. This policy is valid even when dates may unfortunately change. If you plan to Pre-Order an item please be 100% sure you want the item because your pre-order is immediately sent to the manufacturer for production and for fulfillment.Īll dates are estimated timeframes, but are always subject to change due to manufacture, or the distributor timelines. If a Pre-Ordered item is shipped and received by the customer it is now considered an In-Stock Item and cannot be refunded. Packaged inside a collectible soda can, it includes a POG shaped collector card. If you refund a pre-ordered item after the 72 hour period you can either opt in for full value store credit, or request a cash back refund minus a 25% restocking fee. There's a 72 hour cancellation period for a full refund on pre-orders.
The item is non-refundable once it is shipped. All in-stock items are final and non-refundable however, you may request a refund for an item before it is shipped.
